-
QUEBEC
PRIVACY POLICY
Last Updated: August 23rd 2023
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PLEASE READ THIS
POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AND WHAT
CHOICES AND RIGHTS YOU HAVE IN THIS REGARD. IF YOU DO NOT AGREE WITH THE TERMS
AND CONDITIONS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE.
-
INTRODUCTION
PG Solutions is committed to protecting the
privacy and security of your personal information. We also believe in
transparency. This Policy explains how we treat your personal data. Please read
this Policy carefully to learn more about how we process personal information
and what rights you may have under applicable law.
When does this Policy apply?
This Policy describes our practices for
the personal information for which we are a "data controler"
under applicable law. This includes
information collected when you visit our website, https://www.appvoila.com/
(the “Site”). This Policy does not apply, hoever, when we process personal data on behalf of a customer.
For information about a customer’s data
practices, please contact the customer directly. We are not responsible for our
customers’ privacy or security practices.
-
HOW DO WE COLLECT AND USE PERSONAL INFORMATION?
We collect the following types of personal
data for the purposes listed below. You may choose not to provide us with any
personal information, but you will not be able to access portions of the Site that
require personal information.
-
-
Description and Purpose
If
you contact us or submit a question via our Site, request a demo, or
otherwise inquire about our products or services, we collect your name,
company name, work email address, and phone number.
We
process Contact Information to provide our products and services to you, to
provide customer support, to ensure the privacy and security of our Site,
products, and services, to maintain our databases and back-ups, to manage our
relationships with you, to communicate with you, and to keep records of our
communications with you. The legal basis for this processing is consent or,
where applicable, our legitimate interests in the proper administration of
our Site and business, the proper management of our customer relationships,
and the performance of a contract between you and us and/or taking steps, at
your request, to enter into such a contract.
Account
Registration Information
When
you purchase or register for our services, we collect your Contact
Information, your company website URL, and a record of the products and
services purchased.
We
process Account Registration Information to provide our products and services
to you, to provide customer support, to ensure the privacy and security of
our products and services, to maintain our databases and back-ups, to manage
our relationships with you, to communicate with you, and to keep records of
our communications with you. The legal basis for this processing is consent
or, where applicable, our legitimate interests in the proper administration
of our Site and business, the proper management of our customer
relationships, and the performance of a contract between you and us and/or
taking steps, at your request, to enter into such a contract.
Payment
Information
When
you purchase products or services from us, our third-party payment processor
will collect your credit card number, security code, and expiration date. We
only receive confirmation of your payment once it goes through, and such
confirmation is then linked to your transactions and other personal
information.
We
process Payment Information to operate our business, to provide our products
and services to you, to manage our relationships with you, and to detect
fraud, illegal activities, or security breaches. The legal basis for this
processing is consent or, where applicable, our legitimate interests in the
proper administration of our Site and business, the proper management of our
customer relationships, and the performance of a contract between you and us
and/or taking steps, at your request, to enter into such a contract.
Communications
and Inquiries
If
you contact us, in addition to your Contact Information, we will receive the
subject matter of your message and any comments, content, or other
information that you choose to provide.
We
process Communications and Inquiries to provide our products and services to
you, to provide customer support, to ensure the privacy and security of our
Site, products, and services, to maintain our databases and back-ups, to
manage our relationships with you, to communicate with you, and to keep
records of our communications with you. The legal basis for this processing
is consent or, where applicable, our legitimate interests in the proper
administration of our Site and business, the proper management of our
customer relationships, and the performance of a contract between you and us
and/or taking steps, at your request, to enter into such a contract.
Job
Application Information
If you apply for a job position through
our Site, we collect [your first and last name, email address, phone number,
address, resume including education and professional history, and any other
information you choose to provide, including gender or certain race,
ethnicity, veteran, or disability status.]
Cookies
and Similar Technologies
We
use cookies and use similar technologies as described in the “
Cookies and
Similar Technologies
” section of this Policy. If you choose to disable
cookies and similar technologies, some areas and features of the Site may not
work properly.
We
process Cookies and Similar Technologies to operate the Site, to serve you
the content and functionality you request, to ensure the privacy and security
of our Site, to develop new services, to enhance your experience and provide
you with a more personal and interactive experience, and for usage analytics
purposes. Where required by law, we rely on your express opt-in consent for
the use of marketing, performance, and analytic cookies and similar
technologies. The legal basis for processing of strictly necessary cookies is
our legitimate interests in the proper administration of our Site and
business.
Device
and Usage Information
When
you visit the Site, we automatically collect information from your browser
and your device, which includes the date and time of your visit as well as
your location, Internet Protocol (IP) address or unique device identifier,
domain server, browser type, access time, and data about which pages you
visit.
We
process Device and Usage Information to operate the Site, to serve you the
content and functionality you request, to ensure the privacy and security of
our Site, to develop new services, to enhance your experience and provide you
with a more personal and interactive experience, and for usage analytics
purposes. The legal basis for this processing is our legitimate interests in
monitoring and improving our Site.
Other Processing Activities.
We may also process personal information
when necessary for the following:
- The establishment, exercise, or defense of legal claims, whether
in court, administrative, or other proceedings. (The legal basis for this
processing is our legitimate interest in the protection and assertion of our
legal rights, your legal rights, and the legal rights of others.)
- Obtaining or maintaining insurance coverage, managing risks, or
obtaining professional advice (The legal basis for this processing is our
legitimate interest in the proper protection of our business.)
- Purposes that are consistent with, related to and/or ancillary to
the purposes and uses described in this Policy for which your personal
information was provided to us.
-
We may process your personal information in connection
with any of the purposes and uses described in this Policy on one or more of
the following legal grounds:
- Because it is necessary to perform the services you have requested
or to comply with your instructions or other contractual obligations between
you and us;
- To comply with our legal obligations as well as to keep records of
our compliance processes;
- Because our legitimate interests, or those of a third-party
recipient of your personal information, make the processing necessary, provided
those interests are not overridden by your interests or fundamental rights and
freedoms;
- Because you have chosen to publish or display your personal
information on a public area of the Site, such as a comment area;
- Because it is necessary to protect your vital interests;
- Because it is necessary in the public interest; or
- Because you have expressly given us your consent to process your
personal information in a particular manner.
-
We do not use personal information for making any auromated decisions affecting or creating profiles other than as described herein.
Location of Processing. We have operations in Quebec, and
personal information is transferred to, stored, and processed in Quebec, as
well as other provinces in which we or our, affiliates, partners, service
providers, or agents maintain facilities. By sending us personal information or
using the Site, you agree and consent to the processing of your personal
information in locations such as the United States, which may not offer the
levels of protection required in other countries. We rely on recognized legal
bases to lawfully conduct cross-border/international transfers of personal
information, such as express consent, when transfer is necessary for us to
deliver services pursuant to an agreement, or when the transfer is subject to
safeguards that assure the protection of the personal information.
QUEBEC
PRIVACY POLICY
Last Updated: August 23rd 2023
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AND WHAT CHOICES AND RIGHTS YOU HAVE IN THIS REGARD. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE.
INTRODUCTION
PG Solutions is committed to protecting the
privacy and security of your personal information. We also believe in
transparency. This Policy explains how we treat your personal data. Please read
this Policy carefully to learn more about how we process personal information
and what rights you may have under applicable law.
When does this Policy apply?
This Policy describes our practices for
the personal information for which we are a "data controler"
under applicable law. This includes
information collected when you visit our website, https://www.appvoila.com/
(the “Site”). This Policy does not apply, hoever, when we process personal data on behalf of a customer.
For information about a customer’s data
practices, please contact the customer directly. We are not responsible for our
customers’ privacy or security practices.
HOW DO WE COLLECT AND USE PERSONAL INFORMATION?
We collect the following types of personal
data for the purposes listed below. You may choose not to provide us with any
personal information, but you will not be able to access portions of the Site that
require personal information.
-
Description and Purpose
If
you contact us or submit a question via our Site, request a demo, or
otherwise inquire about our products or services, we collect your name,
company name, work email address, and phone number.
We
process Contact Information to provide our products and services to you, to
provide customer support, to ensure the privacy and security of our Site,
products, and services, to maintain our databases and back-ups, to manage our
relationships with you, to communicate with you, and to keep records of our
communications with you. The legal basis for this processing is consent or,
where applicable, our legitimate interests in the proper administration of
our Site and business, the proper management of our customer relationships,
and the performance of a contract between you and us and/or taking steps, at
your request, to enter into such a contract.
Account
Registration Information
When
you purchase or register for our services, we collect your Contact
Information, your company website URL, and a record of the products and
services purchased.
We
process Account Registration Information to provide our products and services
to you, to provide customer support, to ensure the privacy and security of
our products and services, to maintain our databases and back-ups, to manage
our relationships with you, to communicate with you, and to keep records of
our communications with you. The legal basis for this processing is consent
or, where applicable, our legitimate interests in the proper administration
of our Site and business, the proper management of our customer
relationships, and the performance of a contract between you and us and/or
taking steps, at your request, to enter into such a contract.
Payment
Information
When
you purchase products or services from us, our third-party payment processor
will collect your credit card number, security code, and expiration date. We
only receive confirmation of your payment once it goes through, and such
confirmation is then linked to your transactions and other personal
information.
We
process Payment Information to operate our business, to provide our products
and services to you, to manage our relationships with you, and to detect
fraud, illegal activities, or security breaches. The legal basis for this
processing is consent or, where applicable, our legitimate interests in the
proper administration of our Site and business, the proper management of our
customer relationships, and the performance of a contract between you and us
and/or taking steps, at your request, to enter into such a contract.
Communications
and Inquiries
If
you contact us, in addition to your Contact Information, we will receive the
subject matter of your message and any comments, content, or other
information that you choose to provide.
We
process Communications and Inquiries to provide our products and services to
you, to provide customer support, to ensure the privacy and security of our
Site, products, and services, to maintain our databases and back-ups, to
manage our relationships with you, to communicate with you, and to keep
records of our communications with you. The legal basis for this processing
is consent or, where applicable, our legitimate interests in the proper
administration of our Site and business, the proper management of our
customer relationships, and the performance of a contract between you and us
and/or taking steps, at your request, to enter into such a contract.
Job
Application Information
If you apply for a job position through
our Site, we collect [your first and last name, email address, phone number,
address, resume including education and professional history, and any other
information you choose to provide, including gender or certain race,
ethnicity, veteran, or disability status.]
Cookies
and Similar Technologies
We
use cookies and use similar technologies as described in the “
Cookies and
Similar Technologies
” section of this Policy. If you choose to disable
cookies and similar technologies, some areas and features of the Site may not
work properly.
We
process Cookies and Similar Technologies to operate the Site, to serve you
the content and functionality you request, to ensure the privacy and security
of our Site, to develop new services, to enhance your experience and provide
you with a more personal and interactive experience, and for usage analytics
purposes. Where required by law, we rely on your express opt-in consent for
the use of marketing, performance, and analytic cookies and similar
technologies. The legal basis for processing of strictly necessary cookies is
our legitimate interests in the proper administration of our Site and
business.
Device
and Usage Information
When
you visit the Site, we automatically collect information from your browser
and your device, which includes the date and time of your visit as well as
your location, Internet Protocol (IP) address or unique device identifier,
domain server, browser type, access time, and data about which pages you
visit.
We
process Device and Usage Information to operate the Site, to serve you the
content and functionality you request, to ensure the privacy and security of
our Site, to develop new services, to enhance your experience and provide you
with a more personal and interactive experience, and for usage analytics
purposes. The legal basis for this processing is our legitimate interests in
monitoring and improving our Site.
Other Processing Activities.
We may also process personal information
when necessary for the following:
- The establishment, exercise, or defense of legal claims, whether
in court, administrative, or other proceedings. (The legal basis for this
processing is our legitimate interest in the protection and assertion of our
legal rights, your legal rights, and the legal rights of others.)
- Obtaining or maintaining insurance coverage, managing risks, or
obtaining professional advice (The legal basis for this processing is our
legitimate interest in the proper protection of our business.)
- Purposes that are consistent with, related to and/or ancillary to
the purposes and uses described in this Policy for which your personal
information was provided to us.
|
Description and Purpose |
|
|
If you contact us or submit a question via our Site, request a demo, or otherwise inquire about our products or services, we collect your name, company name, work email address, and phone number. We process Contact Information to provide our products and services to you, to provide customer support, to ensure the privacy and security of our Site, products, and services, to maintain our databases and back-ups, to manage our relationships with you, to communicate with you, and to keep records of our communications with you. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Site and business, the proper management of our customer relationships, and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. |
|
|
Account Registration Information |
When you purchase or register for our services, we collect your Contact Information, your company website URL, and a record of the products and services purchased. We process Account Registration Information to provide our products and services to you, to provide customer support, to ensure the privacy and security of our products and services, to maintain our databases and back-ups, to manage our relationships with you, to communicate with you, and to keep records of our communications with you. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Site and business, the proper management of our customer relationships, and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. |
|
Payment Information |
When you purchase products or services from us, our third-party payment processor will collect your credit card number, security code, and expiration date. We only receive confirmation of your payment once it goes through, and such confirmation is then linked to your transactions and other personal information. We process Payment Information to operate our business, to provide our products and services to you, to manage our relationships with you, and to detect fraud, illegal activities, or security breaches. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Site and business, the proper management of our customer relationships, and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. |
|
Communications and Inquiries |
If you contact us, in addition to your Contact Information, we will receive the subject matter of your message and any comments, content, or other information that you choose to provide. We process Communications and Inquiries to provide our products and services to you, to provide customer support, to ensure the privacy and security of our Site, products, and services, to maintain our databases and back-ups, to manage our relationships with you, to communicate with you, and to keep records of our communications with you. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Site and business, the proper management of our customer relationships, and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. |
|
Job Application Information |
If you apply for a job position through our Site, we collect [your first and last name, email address, phone number, address, resume including education and professional history, and any other information you choose to provide, including gender or certain race, ethnicity, veteran, or disability status.] |
|
Cookies and Similar Technologies |
We use cookies and use similar technologies as described in the “ Cookies and Similar Technologies ” section of this Policy. If you choose to disable cookies and similar technologies, some areas and features of the Site may not work properly. We process Cookies and Similar Technologies to operate the Site, to serve you the content and functionality you request, to ensure the privacy and security of our Site, to develop new services, to enhance your experience and provide you with a more personal and interactive experience, and for usage analytics purposes. Where required by law, we rely on your express opt-in consent for the use of marketing, performance, and analytic cookies and similar technologies. The legal basis for processing of strictly necessary cookies is our legitimate interests in the proper administration of our Site and business. |
|
Device and Usage Information |
When you visit the Site, we automatically collect information from your browser and your device, which includes the date and time of your visit as well as your location, Internet Protocol (IP) address or unique device identifier, domain server, browser type, access time, and data about which pages you visit. We process Device and Usage Information to operate the Site, to serve you the content and functionality you request, to ensure the privacy and security of our Site, to develop new services, to enhance your experience and provide you with a more personal and interactive experience, and for usage analytics purposes. The legal basis for this processing is our legitimate interests in monitoring and improving our Site. |
We may process your personal information in connection
with any of the purposes and uses described in this Policy on one or more of
the following legal grounds:
- Because it is necessary to perform the services you have requested
or to comply with your instructions or other contractual obligations between
you and us;
- To comply with our legal obligations as well as to keep records of
our compliance processes;
- Because our legitimate interests, or those of a third-party
recipient of your personal information, make the processing necessary, provided
those interests are not overridden by your interests or fundamental rights and
freedoms;
- Because you have chosen to publish or display your personal
information on a public area of the Site, such as a comment area;
- Because it is necessary to protect your vital interests;
- Because it is necessary in the public interest; or
- Because you have expressly given us your consent to process your
personal information in a particular manner.
We do not use personal information for making any auromated decisions affecting or creating profiles other than as described herein.
Location of Processing. We have operations in Quebec, and
personal information is transferred to, stored, and processed in Quebec, as
well as other provinces in which we or our, affiliates, partners, service
providers, or agents maintain facilities. By sending us personal information or
using the Site, you agree and consent to the processing of your personal
information in locations such as the United States, which may not offer the
levels of protection required in other countries. We rely on recognized legal
bases to lawfully conduct cross-border/international transfers of personal
information, such as express consent, when transfer is necessary for us to
deliver services pursuant to an agreement, or when the transfer is subject to
safeguards that assure the protection of the personal information.
For more information about Cookies, please consult our Cookies Policy.
-
When we are acting as the data controller
or where permitted by applicable law, we may share your personal information in
the following contexts.
-
Category
Disclosure Contexts
Corporate
Affiliates
We share personal information with our corporate
subsidiaries and affiliates and with their respective officers, directors,
employees, accountants, attorneys and agents.
We may disclose your personal information
in the event of a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of our company assets,
whether as a going concern or as part of bankruptcy, liquidation, or similar
proceeding, in which personal information held by us is among the assets
transferred
Disclosures with
Your Consent
We may ask if you would like us to share your
personal information with other unaffiliated third parties who are not
described elsewhere in this Policy. We will only disclose your personal
information in this context with your consent.
Legal
Obligations and Rights
We disclose personal information in response to
subpoenas, warrants, court orders or other legal process, or to comply with
relevant laws. We may also share personal information in order to establish or
exercise our legal rights, to defend against a legal claim, and to
investigate, prevent, or take action regarding possible illegal activities,
suspected fraud, safety of person or property, or a violation of contract. We
may also disclose personal information as needed to protect vital interests.
Service
Providers
We share personal information with our agents,
contractors and service providers. Among other things, service providers help
us to administer the Site; support our provision of products and services;
send marketing communications; provide technical support; and assist with
other legitimate purposes permitted by law.
Professional
Advisors
We share personal information with our insurers and
other professional advisors, including attorneys, accountants, consultants,
and auditors, that need access to your information to provide operational or
other support services on our behalf.
Deidentified or
Aggregated Data
We share aggregated information and information that
does not identify any specific individual, such as groupings of demographic
data and customer preferences, (i) for compliance with reporting obligations;
(ii) for business or marketing purposes; and (iii) to assist us and others in
understanding our users’ interests, habits, and usage patterns for certain
programs, content, services, marketing, and/or functionality.
HOW LONG DO WE PROCESS YOUR INFORMATIONS?
-
We
retain and use your personal information for as long as is necessary to fulfill
the purposes for which it was collected, to comply with our business
requirements and legal obligations, to resolve disputes, to protect our assets,
to provide our services, and to enforce our agreements.
We
take reasonable steps to delete the personal information we collect when (1) we
have a legal obligation to do so, (2) we no longer have a purpose for retaining
the information, and (3) if you ask us to delete your information, unless we
determine that doing so would violate our existing, legitimate legal,
regulatory, dispute resolution, contractual, or similar obligations. We may
also decide to delete your personal information if we believe it is incomplete,
inaccurate, or that our continued storage of your personal information is
contrary to our legal obligations or business objectives.
To
the extent permitted by law, we may retain and use anonymous, de-identified,
and aggregated information for performance reporting, benchmarking, and
analytic purposes and for product and service improvement. When we delete data,
it will be removed from our active servers and databases; but, it may remain in
our archives when it is not practical or possible to delete it.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
-
We
have put security measures in place to protect personal information from being accidentally
lost, used, altered, or disclosed or accessed in an unauthorized manner and to
detect fraudulent identify-verification activity, including when transmitting
personal information in response to data subject requests. From time to time,
we review our security procedures to consider appropriate new technologies and
methods.
However,
no security system is perfect, and no data transmission is 100% secure. As a
result, while we strive to protect personal data, we cannot guarantee or
warrant the security of any information transmitted to or from the Site or
services. Your use of the Site is at your own risk. We cannot guarantee that
your data will remain secure in all circumstances.
If
a data breach compromises your personal information, we will notify you and any
applicable regulator when we are required to do so by applicable law.
YOUR RIGHTS AND CHOICES
-
Please use our "Contact Us" details at the end of this Policy to exercise your rights and choices under this Policy.
Email
Preferences
. If you no longer wish
to receive communications from us via email, you may opt-out by clicking the
“unsubscribe” link at the bottom of our emails or by contacting us via the
“Contact Us” details at the end of this Policyand providing your name and email address so that we may
identify you in the opt-out process. Once we receive your instruction, we will
promptly take corrective action.Please note that
registered users cannot opt out of receiving transactional e-mails related to
their account.
Accuracy and Updating Your
Personal Information
. Our goal is to keep your personal
information accurate, current, and complete. If any of the personal information
you have provided to us changes, please update it in your user/account profile,
or let us know via the “Contact Us” details at the end of this Policy. We are
not responsible for any losses arising from any inaccurate, inauthentic,
deficient or incomplete personal data that you provide to us.
Complaints
.
If you believe that your rights relating to your personal information have been
violated, you may lodge a complaint with us by contacting us via the “Contact
Us” details at the end of this Policy.
Individual Rights
. You may have certain rights
relating to your personal data under local data protection laws, and we discuss
the rights provided in various jurisdictions below. We
honor individuals’ rights where required under applicable law, and, depending on the applicable
laws, these rights may include the right to:
- - Access your personal information;
-
- Know more about how we process your
personal information;
-
- Rectify inaccurate personal information
and, taking into account the purpose of processing the personal information,
ensure it is complete;
- - Erase or delete your personal information;
-
- Restrict our processing of your personal
information;
-
- Transfer your personal information to
another controller, to the extent possible;
-
- Object to certain processing of your
personal information;
-
- Opt-out of certain disclosures of your
personal information to third parties;
-
- If you’re under the age of 16, or such
other applicable age of consent, opt-in to certain disclosures of your personal
information to third parties;
-
- Not be discriminated against for exercising
your rights described above;
-
- Not be subject to a decision based solely
on automated processing, including profiling, which produces legal effects; and
-
- Withdraw your consent at any time (to the
extent we base processing on consent), without affecting the lawfulness of the
processing based on such consent before its withdrawal.
All
requests should be sent to the contact details noted in the “Contact Us”
section of this Policy. Your personal information may be processed in
responding to these rights. If you are exercising a right that is the
responsibility of a third party, including one of our customers, we will direct
you to contact the appropriate data controller who is responsible for
responding to your request.
When we are acting as the data controller
or where permitted by applicable law, we may share your personal information in
the following contexts.
-
Category
Disclosure Contexts
Corporate
Affiliates
We share personal information with our corporate
subsidiaries and affiliates and with their respective officers, directors,
employees, accountants, attorneys and agents.
We may disclose your personal information
in the event of a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of our company assets,
whether as a going concern or as part of bankruptcy, liquidation, or similar
proceeding, in which personal information held by us is among the assets
transferred
Disclosures with
Your Consent
We may ask if you would like us to share your
personal information with other unaffiliated third parties who are not
described elsewhere in this Policy. We will only disclose your personal
information in this context with your consent.
Legal
Obligations and Rights
We disclose personal information in response to
subpoenas, warrants, court orders or other legal process, or to comply with
relevant laws. We may also share personal information in order to establish or
exercise our legal rights, to defend against a legal claim, and to
investigate, prevent, or take action regarding possible illegal activities,
suspected fraud, safety of person or property, or a violation of contract. We
may also disclose personal information as needed to protect vital interests.
Service
Providers
We share personal information with our agents,
contractors and service providers. Among other things, service providers help
us to administer the Site; support our provision of products and services;
send marketing communications; provide technical support; and assist with
other legitimate purposes permitted by law.
Professional
Advisors
We share personal information with our insurers and
other professional advisors, including attorneys, accountants, consultants,
and auditors, that need access to your information to provide operational or
other support services on our behalf.
Deidentified or
Aggregated Data
We share aggregated information and information that
does not identify any specific individual, such as groupings of demographic
data and customer preferences, (i) for compliance with reporting obligations;
(ii) for business or marketing purposes; and (iii) to assist us and others in
understanding our users’ interests, habits, and usage patterns for certain
programs, content, services, marketing, and/or functionality.
HOW LONG DO WE PROCESS YOUR INFORMATIONS?
|
Category |
Disclosure Contexts |
|
Corporate Affiliates |
We share personal information with our corporate subsidiaries and affiliates and with their respective officers, directors, employees, accountants, attorneys and agents. |
|
We may disclose your personal information in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our company assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred |
|
|
Disclosures with Your Consent |
We may ask if you would like us to share your personal information with other unaffiliated third parties who are not described elsewhere in this Policy. We will only disclose your personal information in this context with your consent. |
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Legal Obligations and Rights |
We disclose personal information in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws. We may also share personal information in order to establish or exercise our legal rights, to defend against a legal claim, and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of contract. We may also disclose personal information as needed to protect vital interests. |
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Service Providers |
We share personal information with our agents, contractors and service providers. Among other things, service providers help us to administer the Site; support our provision of products and services; send marketing communications; provide technical support; and assist with other legitimate purposes permitted by law. |
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Professional Advisors |
We share personal information with our insurers and other professional advisors, including attorneys, accountants, consultants, and auditors, that need access to your information to provide operational or other support services on our behalf. |
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Deidentified or Aggregated Data |
We share aggregated information and information that does not identify any specific individual, such as groupings of demographic data and customer preferences, (i) for compliance with reporting obligations; (ii) for business or marketing purposes; and (iii) to assist us and others in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, marketing, and/or functionality. |
We
retain and use your personal information for as long as is necessary to fulfill
the purposes for which it was collected, to comply with our business
requirements and legal obligations, to resolve disputes, to protect our assets,
to provide our services, and to enforce our agreements.
We
take reasonable steps to delete the personal information we collect when (1) we
have a legal obligation to do so, (2) we no longer have a purpose for retaining
the information, and (3) if you ask us to delete your information, unless we
determine that doing so would violate our existing, legitimate legal,
regulatory, dispute resolution, contractual, or similar obligations. We may
also decide to delete your personal information if we believe it is incomplete,
inaccurate, or that our continued storage of your personal information is
contrary to our legal obligations or business objectives.
To
the extent permitted by law, we may retain and use anonymous, de-identified,
and aggregated information for performance reporting, benchmarking, and
analytic purposes and for product and service improvement. When we delete data,
it will be removed from our active servers and databases; but, it may remain in
our archives when it is not practical or possible to delete it.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
We
have put security measures in place to protect personal information from being accidentally
lost, used, altered, or disclosed or accessed in an unauthorized manner and to
detect fraudulent identify-verification activity, including when transmitting
personal information in response to data subject requests. From time to time,
we review our security procedures to consider appropriate new technologies and
methods.
However,
no security system is perfect, and no data transmission is 100% secure. As a
result, while we strive to protect personal data, we cannot guarantee or
warrant the security of any information transmitted to or from the Site or
services. Your use of the Site is at your own risk. We cannot guarantee that
your data will remain secure in all circumstances.
If
a data breach compromises your personal information, we will notify you and any
applicable regulator when we are required to do so by applicable law.
YOUR RIGHTS AND CHOICES
Please use our "Contact Us" details at the end of this Policy to exercise your rights and choices under this Policy.
Email
Preferences
. If you no longer wish
to receive communications from us via email, you may opt-out by clicking the
“unsubscribe” link at the bottom of our emails or by contacting us via the
“Contact Us” details at the end of this Policyand providing your name and email address so that we may
identify you in the opt-out process. Once we receive your instruction, we will
promptly take corrective action.Please note that
registered users cannot opt out of receiving transactional e-mails related to
their account.
Accuracy and Updating Your
Personal Information
. Our goal is to keep your personal
information accurate, current, and complete. If any of the personal information
you have provided to us changes, please update it in your user/account profile,
or let us know via the “Contact Us” details at the end of this Policy. We are
not responsible for any losses arising from any inaccurate, inauthentic,
deficient or incomplete personal data that you provide to us.
Complaints
.
If you believe that your rights relating to your personal information have been
violated, you may lodge a complaint with us by contacting us via the “Contact
Us” details at the end of this Policy.
Individual Rights
. You may have certain rights
relating to your personal data under local data protection laws, and we discuss
the rights provided in various jurisdictions below. We
honor individuals’ rights where required under applicable law, and, depending on the applicable
laws, these rights may include the right to:
- - Access your personal information;
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- Know more about how we process your
personal information;
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- Rectify inaccurate personal information
and, taking into account the purpose of processing the personal information,
ensure it is complete;
- - Erase or delete your personal information;
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- Restrict our processing of your personal
information;
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- Transfer your personal information to
another controller, to the extent possible;
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- Object to certain processing of your
personal information;
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- Opt-out of certain disclosures of your
personal information to third parties;
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- If you’re under the age of 16, or such
other applicable age of consent, opt-in to certain disclosures of your personal
information to third parties;
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- Not be discriminated against for exercising
your rights described above;
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- Not be subject to a decision based solely
on automated processing, including profiling, which produces legal effects; and
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- Withdraw your consent at any time (to the
extent we base processing on consent), without affecting the lawfulness of the
processing based on such consent before its withdrawal.
All
requests should be sent to the contact details noted in the “Contact Us”
section of this Policy. Your personal information may be processed in
responding to these rights. If you are exercising a right that is the
responsibility of a third party, including one of our customers, we will direct
you to contact the appropriate data controller who is responsible for
responding to your request.
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HOW DO WE USE YOUR PERSONAL INFORMATION? The disclosures below describe our data practices: Personal Information Collected : We have collected the categories of personal information listed below:
- - Identifiers
- - Commercial Information
- - Internet or Other Electronic Network Activity Information
- - Geolocation Data
- - Audio, Electronic, Visual, or Similar Information
- - Professional or Employment-related Information
- Categories of Sources : We have collected the personal information identified in this Policy from you and from other third-party sources, including data partners.
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Business and Commercial Purposes for Collecting
:
We have collected the categories of personal information listed above for the
following purposes:
- - To provide our products and services to you
- - To provide customer support
- - To ensure the privacy and security of our Site, products, and services
- - To maintain our databases and back-ups
- - To manage our relationships with you
- - To communicate with you
- - To keep records of our communications with you
- - To operate our business
- - To detect fraud, illegal activities, or security breaches
- - To operate the Site,
- - To serve you the content and functionality you request
- - To develop new services
- - To enhance your experience and provide you with a more personal and interactive experience
- - Usage analytics purposes
- Personal Information Sold : We have not sold categories of personal information
- Personal Information Disclosed for a Business Purpose . We have disclosed for a business purpose the categories of personal information listed below. We have disclosed each category of personal information to the following categories of third parties: (1) corporate parents, subsidiaries, and affiliates; (2) advisors (accountants, attorneys); (3) service providers (data analytics, data storage, mailing, marketing, website and platform administration, technical support); and (4) operating systems and platforms.
- - Identifiers
- - Commercial Information
- - Internet or Other Electronic Network Activity Information
- - Geolocation Data
- - Audio, Electronic, Visual, or Similar Information
- - Professional or Employment-related Information
No Financial Incentive. We do not offer financial incentives or any price or service differencein exchange for the retention or sale of your personal information.
THIRD-PARTY SITES AND SERVICES
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This Policy does not apply to any third-party websites or applications. The Site may contain links to, and media or other content from, third parties . These links are to external resources and third parties that have their own privacy policies. Because of the dynamic media capabilities of the Site, it may not be clear which links are to external, third-party resources. If you click on a third-party link, you will be redirected away from the Site. You can check the URL to confirm whether you have left the Site.
We cannot and do not (1) guarantee the adequacy of the privacy or security practices employed by or the content and media provided by any third parties or their websites, (2) control third parties’ independent collection or use or your information, or (3) endorse any third-party information, products, services or websites that may be reached through embedded links on the Site.
Any information provided by you or automatically collected from you by a third party will be governed by that party’s privacy policy and terms of use.
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CHILDREN
Our Site, products, and services are not directed to children under the age of 14, nor is information knowingly collected from children under the age of 14. No one under the age of 14 may access, browse, or use the Site or provide any information to us. If we learn that we have collected or received personal information from a child under the age of 14 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you believe we have any received information from a child under the age of 14, please contact us using the “Contact Us” details provided below.
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UPDATES AND CHANGES TO THIS POLICY
We may add to, change, update, or modify this Policy from time to time. We will post all changes to this Policy on this page, and the updated policy will be effective immediately upon posting. If we make material changes, we will also notify you through a notice on the homepage of the Site for a reasonable period of time. We may also, in our discretion, notify you of changes to this Policy via email.
You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Site, and from time to time, so that you are aware of its current terms. Your continued use of the Site after the “Last Updated” date will constitute your acceptance of and agreement to any changes and to our collection and sharing of your information according to the then-current Policy. If you do not agree with this Policy and our practices, you should not use the Site. -
CONTACT US -
If you have any questions or concerns, wish to exercise your rights, or want to submit a complaint, please contact us using the information below, and we will do our best to assist you.
Kaylana Marchionni, Quebec Privacy Officer
By email: [email protected]
By phone: (647) 495-6756